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Identity Theft
Identity theft happens when a criminal obtains your personal information to
steal money from your accounts, open new credit cards, apply for loans, rent
apartments and commit other crimes — all using your identity. These acts
can damage your credit, leave you with unwanted bills and cause you countless
hours and frustration to clear your good name.
Go to Reporting Fraud
to learn more about identity theft and help stop it in its tracks.
If You're a Victim of Identity Theft or Account Fraud
If you're a victim of identity theft or account fraud, you should notify your
bank(s) immediately. If your account(s) is with iBill you should call your
iBill customer service representative immediately. iBill will work with you in
an effort to make appropriate corrections of unauthorized transactions in your
iBill accounts and to correct any incorrect reports submitted by iBill to
credit bureaus, and will attempt to help protect you from any future identity
theft or account fraud.
We also suggest that you immediately:
Call the fraud departments of all three credit bureaus. Ask them
to put a "fraud alert" on your file. This tells creditors to call you
before they open any more accounts in your name.
* Contact your local police and ask to file a report. Even if the police can't
catch the identity thief, having a police report can help you in clearing up
your credit records later on.
* File a complaint with the Federal Trade Commission (FTC). Call the FTC's
identity theft hotline toll-free at 1 (877) IDTHEFT (438-4338). The hotline is
staffed by counselors trained to help victims and take their complaints. You
may also file a complaint online at
www.consumer.gov/idtheft.Click to view third party site disclosure
* Complete the identity theft affidavit, which will assist you in reporting to
many companies that a new account has been open in your name. Obtain a copy of
the identity theft affidavit by clicking the link below:
www.ftc.gov/bcp/edu/resources/forms/affidavit.pdf.* Click to view third
party site disclosure
Together, you and iBill may be able to head off identity theft
and account fraud before they ever happen. If you would like more information
about identity theft, you can do any or all of the following:
1. Get more information on fighting identity theft from the U.S. Department of
the Treasury's Office of the Comptroller of the Currency at
www.occ.treas.gov/consumer/PhishBrochFINAL-SCREEN.pdf.*Click to view
third party site disclosure
3. Visit the Federal Trade Commission's (FTC) consumer website at
www.consumer.gov/idtheft.Click to view third party site disclosure
4. Call the FTC toll-free at 1 (877) IDTHEFT (438-4338)
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